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VoIP Telephone Service

Voice over Internet Protocol (VoIP), is a technology that allows you to make voice calls using a broadband Internet connection instead of a regular (or analogue) phone line.

VoIP services convert your voice into a digital signal that travels over the Internet. If you are calling a regular phone number, the signal is converted to a regular telephone signal before it reaches the destination. VoIP can allow you to make a call directly from a computer, a special VoIP phone, or a traditional phone connected to a special adapter. In addition, wireless "hot spots" in locations such as airports, parks, and cafes allow you to connect to the Internet and may enable you to use VoIP service wirelessly.

VoIP can be used on a DSL connection from most providers (512/128k or faster connection is recommended).

All our VoIP services include the following:

  • Free calls to other users of our VoIP service
  • Untimed calls to most Australian fixed line numbers*
  • Interconnect with other Free VoIP based services
  • Optional DID.


* Excludes Premium numbers, 1900

- '000' emergency service calls should not be made from our VoIP service.
- Emergency calls can be made by calling 000 on any fixed telephone, or by dialing 000 or 112 on most mobile phones. When your call is answered you will be asked which service you require and you will be put through to the relevant contact.